Contact information

Wondering where your order stands? Most customers reach out about tracking, so let’s set the expectation right away. Your tracking number typically becomes available within 2-5 days after you place your order. That window reflects our standard processing time, so checking in before that period has passed might not yield an update just yet. Looking to switch an item? When you need to change something in your order, having your details ready helps us move faster. Include your order number in your message, or simply tell us what you’d like to adjust. We’ll take it from there. Still need to reach out? For anything else on your mind, we’re listening. Send your thoughts, concerns, or questions directly to mailto:Novoshop168@outlook.com Thanks for connecting with us.